FAQs

Are you legit?

If by "legitimate ", you mean "a real company", then yes. HypeDiamonds is a real jewellery company. We have successfully met more than 5.000 orders since early 2018, we are one of the fastest growing Hip Hop jewelry companies in Europe and America. Our store has SSL security, which means that your financial and personal information is encrypted and is 100% secure.

How much does the shipping cost?

We do Free Worldwide Shipping.

How long does it take to send and process?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number for your order. You can also go back to our website at any time and visit our ' Order Tracking ' page to find your real-time updates for shipment. If you did not receive your tracking number or have no update on our Order Status page after 5 business days, contact us immediately and we'll locate your order. You can contact us at info@hypediamonds.com.

Orders are processed within 1-3 business days. Order processing can take longer in case of sales where we receive a lot of orders per day. Don't be alarmed, all orders are fully insured and will be shipped as soon as possible.

We have several fulfillment centers in North America, Europe and Asia, depending on your location, your order will be shipped from one of them. We use the fastest and most reliable messengers to ship our items (USPS, FedEx, DHL). International Shipping times are 1-2 weeks. Don't be alarmed most customers receive their order in 5-10 business days. All shipments are fully traceable and insured. In the rare case that your order is lost in transit, we will issue you a full refund. 


Are your products made of real gold and diamonds?

Each product in HypeDiamonds is manufactured with the highest quality materials, including a lead-free brass base/nickel and 18/24-carat gold plating. Our jewels may look like real pieces of gold or silver, but they are not fine jewels. Depending on the item, our jewellery consists of a fine gilding, silver plating applied to a brass metal base. The Diamonds used in all of our pieces are simulated zirconia cubic diamond + Lab diamonds. They are not true diamonds or precise gemstones. However, they are created with the utmost attention to detail to capture the brightness and brightness of the real diamonds for a fraction of the cost. Our jewels look, feel and shine like real gold jewels.

Where's my order? Do I only have part of my order?

You will receive a second email with tracking information once your order is sent. This usually comes within 24-72hrs of your purchase. HypeDiamonds strives to deliver his jewellery in the most efficient way possible, because of this, his items can be shipped separately and arrive at slightly different times. If you notice that you have several tracking numbers in your send confirmation email, this is the case.

What forms of payment do you accept?

We accept all major credit and debit cards, including Visa, Mastercard and American Express.

Grillz Disclaimer and Policy

HypeDiamonds shall not be liable for any damages resulting from the use of these grillz, including, but not unrelated, incidental, punitive, or accidental damages. Our grillz are designed for decoration and entertainment purposes only and are never designed for the replacement of natural teeth or fillings. HypeDiamonds hereby disclaims all liability for injuries resulting from the misuse of this product. By purchasing Grillz on this site, you accept this policy.

WARNING

It's not solid gold. So we inform people that they can only wear solid gold things and avoid allergies or blemishes on the skin.